Frequently Asked Questions

It's always a good idea to take a look at our FAQ page. This is usually the quickest way to find answer for questions about how things work at our site.

Prices are in euros and all local taxes are included. Depending on your chosen payment method, a small additional payment transaction fee might apply (0-3.4% of the booking). No obligatory tip or other costs apply.

For each service, the providers define the included elements. This can be for example licence, tackle, boat renting, transportation, food or drinks. Transportation and accommodation is not a standard element of the services. Besides, boat usage or guide services might be not included as well, e.g. if you book a spot at a lake without guide for carp fishing. Check carefully the description to avoid any misunderstanding. In case of questions, you can contact the providers directly.

You need to pay the total price at booking. After it, the provider confirms your booking and it will be definitive.
If your booking won't be confirmed or if it has to be cancelled by the provider (e.g. due to dangerous weather), you will get full refund (or you can reschedule it).

Currently, you can pay using credit cards (Mastercard and Visa), PayPal, Sofort Banking and local payment solutions: iDeal (the Netherlands) and Bancontact (Belgium).

Normally, you need to pay for all people joining the trip, but providers might give exceptions (e.g. for children). 
Our system doesn't handle these exceptions. In case of inquiries, please contact the providers directly by using our system (on the profile page you can send them a message).

There is no obligatory tip (or any other costs, which shall be paid on the spot, if otherwise not agreed). Generally, giving tips depends on the culture: if you are very satisfied, the providers will appreciate it, but it's never obligatory or expected.

Our payments are managed by a third-party payment provider: Molli. Molli ensures secure and safe payments and the technical background of the payment. In case of issues, usually the quickest way is to contact them directly.
If your payment was not successful (e.g. you provided accidentally a wrong code or password), you'll get a message about it and you can execute the payment again.